Nothing bad to say about the staff and place. Better than most SBI experiences that you'll have. But the branch manager lady is the worst ever. I went 1.5 weeks ago to convert my savings bank account to NRO and she told me its going to take 50 days and that as you'll not be in India then, best to not do it. This is wrong as confirmed by the SBI NRI department the conversion can be done in 2 days from the day documents are submitted. Imagine breaking the law taking her word. I'd complain against her but her dad is the person who heads the region for the bank.
I have my a/c in this branch and found all my work done on time. Staff of this branch is cooperative and helpful. I never had any bad experience. Staff are friendly and always ready to help their customers.
You would hardly have had such a great experience with any of SBI Bank branch. Thanks a lot to manager Mr. Raman Tripathi and Mr. Divyakant Pandey for creating amazing Ambience.
Finest bank when you are talking about clearing the doubts on any matter. The MBO (Divya Kant Pandey) always help clearly whatever the matter is related to your bank issue. Every staffs are always ready to help you, even Branch Manager (Raman Tripathi) gives ample amount of Time to resolve your issues. Also the environment is too calm there when every time I went there.
Better experience than expected. Staff was polite. BM- Raman Tripathi and MBO - DivyaKant Pandey answered my queries and guided me towards the next steps
I'm very much satisfied with the services of SBI Gomti Nagar branch. Also Branch MBO Mr Divyakant Pandey has good relationship with all customers over there.
Mr. Raman and Mr. DK Pandey change your perception of what SBI stands for with their work ethic and the zeal to help any incomers. Kudos to making my banking experience an amazing one.
I made a visit a few days back I must say the way BM Mr Raman Tripathi handled me was commendable. Special mention for MBO Mr Divyakant Pandey. He was extremely courteous and professional. I must say the staff such as them are true pillars for the bank with customer satisfaction as their number 1 priority.
Thank you Raman Sir & Divya Ma'am for working tirelessly to solve my issues in least possible time. It makes me very proud to meet such a dedicated team member working for us. Great service, Very Satisfactory!
Bank Manager Raman tripathi sir ka behaviour bahut acha h coperate krte h apne har ek customer k sath me khud 3 se 4 baar visit kiya hu unke pass apne prblms ko leke.to unka behaviour bahut hi acha h and MBO divyakant pandey sir bahut hi helpful h ye dono log bank ke ek ache staaf h har prblms or confusion ko ye log door krne me mera bahut hi help kiye h
Extremely rude, unprofessional and careless staff and branch manager. Does not respond to any query or email. They keep sitting on basic things like kyc for weeks. SBI should fire such a incompetent staff and branch manager. These people are ruining name of state bank. I don't even want to give single star, this bank branch should be given -ve rating.
Tremendrous service and effort by MBO diyakant ji and his team for deserving holder and charm in top goverment banking sector for his acheivements my heartiest always to see SBI in the top categoies gomti nagar
Tremendous support and guidance received from Mr. Raman Tripathi as well as Mr. Divyakant Pandey. They provide an end-to-end information of the product and various other schemes and thier approach is always customer centric. Appreciate their efforts for their service.