Mr. Ashish in Service is a gem of a person who responded to our request on call and since we were en route from Rewa to Lucknow he got our vehicle attended in a blink of an eye.
The service staff of Trident is very helpful. I am very satisfied with the service of Trident. Mr. Sandeep Singh liked the behavior of the service advisor.thank you so much trident team.
He is not deserving a single star, very worst experience, I have plan to buy Honda City car and visit Trident Honda Saray Inayat Ex Showroom, on the gate of Ex showroom gaurd stop us and he has clearly told, MAALIK NE MANA KIYA HAI KISI AUR COMPANY KE CAR YA CAR WALO KO ANDAR JAANE SE. 'we are trying to convince him but he didn't permitted, one of the manager came from inside and his statement was same, and he suggested park your car on the foot lane on ALLAHABAD TO VARANASI highway.after a lot of discussion they are not agree to entered the ex Showroom, finally we decided to make a video recording the all matter and mail to the Honda Company, when manager seen We are recorded all it then he allowed. With this experience.never buy car from Trident Honda.
Positive- Service is satisfactory, staff is courteous. Negative- Far off from city, service takes 4 to 5 hours on a weekday and charges higher than other cities.
Very poor services Vehicle was not cleaned from the inside as shown in the video The vehicle had a new dent on delivery Very very far from the city Some staff is good but some are just don't listen They take a lot of time for service
Worst service We have ever received. Customer service are very poor they behave like a robber. They delebered different models and force us to take that on cancellation they changed us for paying through card. Never recommend for any visit
Poor service. Lots of waiting time. Worst of honda. No alternative in prayagaraj, so accept what ever is served. Kanpur honda service is way way better.
A very lethargic and poor attitude of the staff. Response is very poor and customer are put on wait for no good reasons. The worst experience of any Honda Car service centre so far.
I have recently purchased Honda Amaze Vx diesel Variant from trident honda. I m totally satisfied with purchasing experience as well as staff. My sales executive was Sandeep G and his behaviour and product satisfactory information provided by him, was one to of the reason to become a member of Honda car India limited. I m fully satisfied with purchasing experience as well as sales executive Sandeep G.both are very good Like my Honda Amaze
Totally unsatisfied with their service.they took too more time and didn't gave the result.and make me fool ki sir 3M polish kiya hai andhere mein aisa lag rha hai aap ko nd blah blah 6/Mar/2021
Such a nice customer service given my this centre. Very quickly and with efficiency work done by official which were working over ther. I'll appreciate working of these mechanics. Nyc experience
My Honda city UP70 CY 7033 was given to them for repairs on 14 Jan 2020. It is more than 1.5 months but the car is not yet repaired. Every time we call service centre they say that they are unable to locate the required spare parts.
Very good service quality. I loved their hospitality. Sometimes there parts related issue but thats quite obvious that not all the parts of a particular car model can be available. Staff is very good behaviour wise and also nature wise.
This is a authorized Honda Car dealership. Sales and after sales service both are available there. I have visited there many times and my experience with Trident Honda is very good. All staff, either is in sales or in service, are cooperative nature and always tries to fulfill the commitment on time whatever the have done to the customer.
Very Nice and promt service, service quality is excellent, problem detection is very good, quite experienced, well behaved and well trained service and sales staff.
Only honda 4 Wheeler showroom in Allahabad located for away from city nearby sari inayat allahabad varanasi highway. All staff are very good very mannered.
The Only Sales and Service Point of Honda Cars in Allahabad.
About Sales. Nice showroom, you may get impressed with Trident Honda. Normally every Showroom/ Sales handle the customers very politely and professionally and the same case is here.
Now about the Service. When you will visit you will know the reality of Trident Allahabad. * Car Receiving Bay and Advisors office is very poorly managed. Lack of professionalism. They do their work casually. Monitoring is very poor. * Advisor will tell you the estimate.which is correct in many cases. You are charged at least 500 Rs for False Service which is either not done or useless So be careful. In UP East I have seen many service centres, who do not reveal the specification of engine oil which they use. * I am not saying that Trident Service is poor. Actually this is the case of almost every service centre either of Honda or Maruti. So it's better to take care of your car by yourself.
Even Honda is well known for its quality but I am sorry to say that service quality of Honda is just comparable to Maruti not top notch.
Good service centre and good waiting area as well, staff was also very helpful. Service charges and the service itself was also efficient and proper. Clean and hygienic, peaceful and hassle free.
Very poor after sales, most of the times you dont drive back satisfactory experiences. Huge huge scope of improvement in service quality. If i ask the guy who sold me the car, he would corner away with silly excuses. However few top ranks are much concerned and well behaved. Hope things improve here.
Place is little outside from the city But it's very good spacious and functional almost all Honda cars are their with all variants. However all colours of cars might not be available at your visit. Demo cars are their u can have a test ride of cars if u like. Staff is good but, not well informed so it's better to have your research done well in advance about cars rather than hoping to come from the staff.