I have been dealing with this store for more than 8 years now. They are excellent in quality and service. You get everything you need for your pet. 100% recommended animal planet for all pet lovers.
My neighbour's dog was taken to this horrible place for hair cutting. The staffs treated him brutally and he felt sick and died after coming back home from the grooming session. Don't take your pets to this horrendous place.
After my dogs grooming here, he got sick the very next day, his belly was full of small pustules and rashes, we rushed to the vet and he informed us that he got an infection because of using infected towels at the groomers, he had to take 3 injections and medicine for 7 days, never returning here. The pain these peoples negligence has caused my dog I hope no other dog or their pet parent has to face
Worst doctor! I lost my pet due to his wrong treatment. If you love your pet please don't go this place. As per your challenge I provide you your doctors prescription here your doctor gave my only 25 days old kitten no. 2 medicine as food which was also bought from your shop at BD, for this food my kitten died within 3days. After that any pet shop or vet doctor who I visited with my other 3 they told that food is not for so young kitten and they treated my other kitten with appropriate medicine and as per them you also if go through the prescription you will agree that that prescription has no meaning only have the name of medicine with very few details, that was also told by many vat doctors. I gave this review as you asked me for it after a long time. I can provide you many other prescription of your doctor. So now you understand very well that that's not a fake review, so please don't ask me to remove it. One more thing treat all your client more seriously from now on otherwise there will be more nagative review will be on your page. Our pet is like our own children don't play with their lives for your business. Now remove your reply.
I have been a frequent visitor at Animal Planet for over the last 8 years. Usually to pick up pet supplies and medication. Here are the pros and cons:
Pros: 1. Well stocked on medications and supplies. You will find mostly all the essential that you need. There have been a few cases of medical emergencies for my dogs and Animal Planet always had the supplies.
2. The staff is courteous and friendly.
3. One of the few well provided shops Pet shops in the Salt Lake area.
Cons: 1. Two of my dogs underwent operations here. But Doctor IB Dey who used to sit at the clinic earlier is actually scared of animals and will often not touch your pets unless they are restrained or sedated, but otherwise he is a skilled veterinarian.
2. Prices are slightly higher compared to other shops.
3. Would never recommend the dog Spa treatments and nail trimmings here, the staff tends to manhandle you dogs.
Visited this place few days back. The staff members of the shops is too friendly and cheerful. They have many varieties of fishes and pet accessories available at this place. Do visit this place if you're a pet lover too.
Had really good experience on both ocassion that I have visited this place. Option in the menu is limited and service time is a bit slow. But the benifit of being able to take your pet along is a big advantage.
They had kept their Betta fishes in plastic disposal glasses with very less water in it. The quality of the fishes was not good, the tail n fins of the Bettas were nibbled. They didn't hv all the supplies for all types of aquariums. They even confused us about the price of the fish. The prices were very high. I wont recommend this place.
Really nice shop at a very convenient location in salt lake. The store is a very stressfree atmosphere for your puppy with extremely friendly staff rushing to your aid. The vet here is also really kind, caring and friendly.
Mr. Tarun from Animel Planet helped us rehome our young shih tzu as we are going through a family crisis selflessly without any gain to him. He is truly a very gentle soul who really feels and cares for your pets.
A cosy shop for pet owners. They give vaccines for your pets, they even have a spa for the dogs and feline friends. I was there to upgrade my aquarium, get some new fish, some decorative items and filter. The range and variety available here is overwhelming. You can quite literally get everything you want for your pet friends.
I am a newbie in this whole pet thing and wanted a low-maintenance aquarium. The staff was very keen and forward to help me out and make us understand the entire process of setting up the tank and its usability as well.
Executive Price. Rs. 120 leash is Rs. 500 here. Best option to buy is Chadni market this shope gets supplies from chadni and re- brands it. Fish supply items are super expensive better to buy it from Galiff Street if not from Howrah. Fish Tanks are 30% to 45% costlier here. Live animals and fishes are 50% expensive here.
Doctor and all is fine but the behaviour and professionalism is not there at all.if you don’t check they will give you the expired medicine and then harass you by putting the things on you and saying ITS YOUR FAULT AS YOU SHOULD HAVE ALSO SEEN IT, but the horror doesn’t ends there.they will ask you to come down with the medicine and then they will replace it’s not that they have given you expired medicine which could have been fatal to your pet.so they do the whole exchange thing l. They ask you to come and if you can’t then they’ll say next time you’ll come then take the medicine. They don’t consider your pets they just mean their Business.
The medical services there doesn't deserve even a single star. The vet doesn't know the doses of medication to be prescribed to your pet. I took my beagle there and he was just of no help. Save your time and pet. Take your pet some better place and save him. I couldn't save mine. Dear Owner would you like me to send you the prescription? And let me tell u one thing. I m a doctor myself and if i m putting this kinda allegation on a vet then it must be right! Anyways I still have prescription so if u want the pic of it with your prescription pad lemme kno!
It's a great place, for if your pooch needs a grooming. Dog food, treats, clothes and all other accessories are available, with a great variety of options to choose from. Service of the employees are pretty good. Helpful.
My family has visited Animel Planet on multiple occasions over many years. We have 2 dogs and over 10 cats. This is my learning: There are 4 aspects - 1. Pet products store 2. Sale of pets 3. Grooming services 4. Veterinary doctor
Pet products: great variety. They sell all kinds of useful products along with medicines. They are good as sellers of products. Sale of pets: I have never used this service so cannot comment. Grooming: the person is experienced. But they don't care about the animal. I took my dog for bath and haircut and my experience was terrifying. While drying my dog the groomer blew the high speed dryer into my dog's ear and screamed I'm such pain that I had to rush to their bathing room to see what was happening. What I saw shook me to the core. My dog spasmed from fear and he was floating mid-air because they had tied him. My dog is not new to grooming. I have personally groomed him over the years and also taken him to multiple grooming centres in different cities across the country. I have never seen him in such pain and fear ever before. I took my dog without letting them dry him or cut his hair after seeing this. My advice: don't avail their grooming service because you won't be allowed to see how they are treating your dog behind closed doors in the grooming and bathing room. Veterinary doctor: I'm sure people know about the doctor. He's one of the worst. In fact people outside Kolkata know how horrible he is. Such is his fame.
In short, Animel Planet is good as a pet store where you can buy the products you need. But please don't go for grooming or vet visit.
A decent place for your pet's grooming. The groomers here are quite professional in case of bathing and cleaning of your pooch. They have lots of treats for your pet.
Extremely UNRELIABLE! I bought a black Labrador puppy from Animal Planet Salt Lake (BD Block) on 15 February 2020. As we never had any experience of keeping Pet earlier they sold the puppy to us WITHOUT ANY BILL or PAPER! Now he is 6 months old and has developed Hip Dysplasia, which is a genetic disease caused by inheritance. Now we have understood why Animal Planet sold the puppy without papers, for hiding the facts from us. Highly unethical & irresponsible people & should be avoided.
A variety of pet decorations, food, and medicines are available. One can also purchase aquarium and ornamental fishes. And readymade bird food too. Good place to make purchases if budget is not a constraint because things are a tad costly here. It seems cheaper due to some billing jugglery.
You also get services of qualified vetenarians here, apart from pet grooming services.
Such un behaved staff and doctor was also rude and un professional. Staff will talk to you as if they are doing some kind of favour to you. Just to add this comment is only for the salt lake branch.
This is a very clean place with uniformed attendants. It has a wide variety of both medicines and food for pets. The attendants are well-spoken and courteous. I took my kitten to Dr IB Dey.
Nice store for hobbyists and pet lovers. However, the store owners should take better care of their pet fish and ensure that they thrive in pristine water. Mandatory quarantine and health check should also be performed for their pet fish.
Good place to groom ur pet. The pet supplies need improvement. The cost is little than a typical pet store but the staffs are very good and always helpful
I loved this place. Best for any pet lover. Just visit it once and you'll have it on your routine Everytime you want anything for your beloved pet!? ️️
Grooming the dogs' service is VERY VERY BAD.they were grooming my dog on a counter with a dirty, filthy broken AC right near my dog. And puts the AC full, when my dog was wet. VERY SHAMEFULL
The place is really good and has a vet as well. Just keep in mind that the price can be high sometimes other than that the vet is good and other services are there as well
Great stock for pet products. 4 stars as sometimes they are out of stock on some regular products, otherwise the staff is very welcoming and they help customers out to choose from a wide range of products meant for cats, dogs, fish and birds.
A very nice place with multiple choice and options. Even Dr. IB Sen is honestly a great Vet. Though it was my first time still seems like have found out a good play and people. Atanu
The perfect place to take your furry brother/sister to if you're near salt lake.a little heavy on the pocket compared to other places.but worth every penny!
Good pet supplies shop, lots of stuff for dogs and cats, but they are very expensive. Same items can be obtained at much cheaper prices in pets shops in chadni chowk market or even online in amazon or flipkart.
It is a good place for getting pet supplies. But you need to go there only if you have done research of what you need to buy. Never buy fishes from there they are seriously mistreated and kept in tank with only an airpumps