I ordered a 3 pound cake both chocolate. Firstly i paid 4800 for the 3 pound cake which was not even 2 pounds it was so small, secondly i said the cake should be chocolate but it was butter scotch and it tasted pathetic. I do not recommend buying anything from here. The owner mr kamlesh thinks that customers are not important so he don’t care about the reviews.
We had purchased 1 cake, 4 Eclairs, 3 cup cakes and 3 Tuna sandwiches. On reaching home found 2 cup cakes were not given to us. They didn't give us any bill as well.
The store incharge (Mr Sushanto Shah) is very rude. He does'nt know how to talk with customer. Don't ever buy their in house cookies.its horrible. They sell expired food.
Just don't order anything clicking on the link provided. They just don't delivered it on time and take extra charges for delivering. Even if you select free delivery, they will hold your order and than they will sent a mail to pay extra charges after that they will move forward with your order and then also they failed to delivered it on time. Pathetic service.
Bought two pastries. Came home and saw both pastries are damaged while packing. The puffs were heated too much before delivery. They became soggy. Chicken of the chicken puff tasted stale.
Buying from counter is fine, but for cakes on order and deliveries, please be ready for a lot of follow up and delays. Our cake came in only a few minutes before our guests started to leave.
My experience at Cakes was abysmal. I ordered a 1 pound pineapple cake for my mother's for Rs 700. They refused to show me a prototype saying that they don't keep any. The cake that we got was barely half a pound, tasted bad and had terrible consistency. I have been a Cakes patron for years and I'm frankly disappointed at their quality. My money was wasted and I should have gone to Kookie Jar.
Worse experience ever. Brought Brown Bread today morning which was rusted and smelly. Even the pasties was not fresh at all. VeryTVery disappointing and total waste of money.
Really a bad experience. I ordered 10 Lemon Tarts from Cakes. They did not even call or confirm that they did not have lemon Tarts. But rather they send mix items. Which is unfair. I suggest not to other from this place.
Please don't get your cakes delivered from this shop. They will ask you to pay and will never deliver your cake. Neither they will refund your money. They took 1100 rupees from me and then said that delivery person met with an accident and they can't deliver the cake now. Also they have not refunded the money neither pick us call.
Nice cakes, breads, Sandwich and pastries sold here. The staff is very good they have good behaviour and if you are a good and regular costumer they become very frank with you. When you enter their shop you will get the beautiful aroma of cakes. I really love their Choco Truffle cake and pastry. Basically it is a nice shop with affordable and best cakes This shop is quite much more affordable than Kookie Jar. Like what you get here is just same but sold at a greater price than Cakes at Kookie jar. At least according to me.
Cakes Rowdan street is best when you wanna order customized cakes especially for kids. Susanta is a very warm and humble manager and gives suggestions patiently. I have been ordering cakes only from them for last 5 years
The worst shop I have ever met, they don't value for customer and even the Boss or the manager thinks he is the superior over all.wish it could be in my local area then I could show them as how to handle customer and the use of words. Pathetic shop and brand.