Domino's Pizza

Ordered at 10: 30 pm yesterday, website and order tracking completely went on showing food is being prepared for 2-3 hours and is showing the same now also. Cannot reach out to their store number as it is not ringing only. Worst service from Domino's. Atleast customer should be informed if the order is not coming instead of making them wait for hours? !

The Quality of Pizza from this store is deteriorated to the bottom. Worst pizza preparation and this store is a black spot in the name of Dominos. They deliver pizza in time but as cold as ice and as hard as stone.pizza is also smelling very bad and it doesn't smell fresh at all.

Worst experience from the delivery boy. The delivery boy didn't have any idea of location, explained more than 6 times, and still delayed delivery by more than 25 minutes. What is the protocol of accepting price? Can you get paid if not delivered within the given time of 30 mins? Extremely aggressive and threatening behavior from the delivery boy in spite of making mistakes of not delivering on time. Will think multiple times before ordering. Very bad experience. Later, the manager connected & apologized but can't forget the delivery boy's behavior. I will highly recommend hiring people with basic customer service experience.

The staff over here are very rude.and didnt even value their customers.specially the manager of this particular outlet does not even know how to behave with customers.avoid this outlet.

Update after owner's response: Don't lie. Your delivery person literally advised me NOT to order from this company if I want to lazily eat the pizza at home. And you say you value guests? Shame on you.

Next level horrible. Ordered 1.5 hours back, and no sign of delivery. The app says "dispatched", but the delivery person says that 100 (!) orders are pending. Order delivered after 2.5 hours, that too with a rude delivery guy. Pizza was cold and tasted horrible. Delivery guy said that on festival days, there was no guarantee that the order would be delivered at all.

Ami prle 0 star er option thakle ota ditm.
Ami jantm j atleast era hotel management er behaviour tuku Jane j kirom vabe ekta customer er shtte behave krte hoi
A very bad experience and I'll make sure my relatives frnds family doesn't order from this useless shop. Where people don't know how to behave
Illiterate, u educated people are beit kept and they are giving attitude ego. What a shame. Just die man horrible experience
Get some mannerisms class
And I'll post this video that I've recorded, see you'll in YouTube

They are unable to deliver orders even after 2 hours. No updates, We are unable to cancel order, phone not connecting to their branch, call centre is not responding.
They are also not updating the order status or cancelling it in App. The least they could do is let u know whether they will be able to deliver the order or not but no update from them.
Totally unprofessional and horrible experience! Would prefer other pizza brands from now on!

Being right across our place, never had any problems ordering in or getting a parcel from here.
Food always arrives hot. Ocassional messes in the toppings but nothing disastrous

Dominos manager and sales person are only think about sale, they never tell you the ongoing offers. Worst service at all.

Immediately close the Store. They are unable to deliver the Order after 2 Hrs also.
Personally visited and and findout our order ready but no delivery boys available.

Others are also waiting there like us at store.

We are unable to cancel order, phone not connected, call centre is not responding.
Total mess now.

They are also not closing ordering from App.

Ordered two regular medium pizzas under everyday value offer and was pleased with quality of both. Cheese burst was well done and pizza hot & fresh. Since I collected order from store I could see how hard the staff worked and was not just fooling around wasting time.
One con I would say was that the person couldn’t take the same order offline under edv as I could place online and so had to place online order.

I Ordered a large Pizza and a Choco lava Cake via the call center. The store which is supposed to deliver to our location is always offline. So, the call center guy arranged an order from another nearby store which is also less than 2km away. After 45 minutes the store cancelled the order. The delivery boy called, he would not come to my location.

This place is on the road near jadavpur thana better known as Salimpur. There is no place to dine there you can get delivery and takeaways are available. We have ordered two pizza both were quite delicious that I have also received an offer of 125 rupees for takeaways if you order through dominoes app.

I visited at night about 10 o'clock their shop is closed but I asked for Pizza they told me to wait and charged me 200 rs extra at that particular time and they also didn't give me the bill so do not visit at night around 10 o'clock.

Firstly a wrong prefer was delivered in time. Instead of a cheese burst pizza a wrong pizza was delivered. And then the actual pizza was delivered in 1.5 hrs absolutely cold and flat. The delivery executive also argued that the earlier delivered pizza was a cheese burst pizza as if the customers were fools and did know the difference between a cheese burst and a regular pizza. Horrible customer service. And this is not the first time.

Forced selling of extra things like cold drinks. And late too much, no order attendent sometimes.

It's one of my favourite outlet of Domino's in South kolkata, whenever I order. The location is exactly, what it is in the map. The only problem is there is no good seating arrangement inside, specially for groups. Hardly 3-4 chairs are there. Best place for takeaways and parcel deliveries. They have really excellent quality of pizzas there. The price is as reasonable as any other Domino's Pizza stores. They have fast delivery system, the order process is also less time taken. Everytime had good experience while ordering from them. The staffs behaviour is also good. Online payments are accepted. The entrance isn't wheelchair friendly though. In this pandemic, they are taking all the precautions while food delivery which is basically they are providing 'no contact' delivery. Cheese burst and Pepper barbecue chicken pizza highly recommended.

This is one of my favorite outlet. I went to many outlets. Staffs were good. Food is as always choiceable. Love to go this place with my friends.

The only way to get a cheese pizza so dry without burning it, is to pre cook it, then reheat it for 10 minutes in the oven. The cheese was nearly as dry as the base. And 25 rupees for the world smallest tub of sauce? 2 dips and its finished, and your mouth returns to being the dryest thing South of himachal pradesh. The only pleasure I received from the whole experience was desperately chugging down a glass of water after each bite to releave myself of the trauma this pizza was putting me through. The only reason I persisted and finished the pizza is due to the fact it was supposed to be a treat, so I desperately wanted to enjoy it. This review is 2 stars, and not 1 simply because the staff were lovley. But the pizza. Jheez domino's. Never again.

Domino's jodhpur park is a good and reliable place to look for Pizza also it incorporates all the latest releases.

I tried to call and order but no response from anyone. No one is picking up my call. Such a poor service.

Friendly guy at the counter.there could have been more seating arrangements.lack of space.it was a takeaway counter

Well It's like the other Domino's pizza store, nothing very different but I must say I didn't like the taste of their pizza neither the free taco. The taco had from little to no cheese

It is one of the famous outlet of domino's in Kolkata. This outlet is really small in size. All time there is a high demand for pizza. The customers usually have to wait for 30 minutes. The price of the pizza is affordable. There are other snacks like burgers, fries. Cold drinks are also available here. Almost 11 years completed this outlet was established. The quality of the foods are excellent. Location is very convenient, just beside the jodhpur park bus stop. Behavior of the staffs are good & they are very much helpful. Please visit here to get your own choice of pizza for your food mood.