Earlier the shop was good. Now a days this shop has specially customer service problem. First of all they never deliver ur product on time. Same day delivery is past, minimum 2 days waiting after that there is no assurance. Delivery guy will always ask for money. The store has huge attitude problem. The sales man always behave like he is accepting my apologize. Day by day the shop is getting third class. If they don'timprove very soon ppl will move for online completely
A. C installation took 15% of A. C's price and store will never say that.
- In my case it was only 7ft coper pipe more needed - a.c. Almost comes with nothing - installation at this summer is a minting business, they will charge you almost double of all the accessories what you need. - Better you talk to installation guy first and get a estimation before purchase A. C. - Try to get in touch with multiple installers for better deal. - I will suggest buy those accessories from market and ask installer to install and pay only installation charge instead you buy their overpriced stuffs.
Horrible exp. The manager gave us and old AC machine and now is balantly telling he wont replace it and we found out this is not the first time he is doing it. Dont buy from Fairdeal.
During lock down my family was need of an air cooler so as fair deal Santoshpur was the nearest shop we decided to pay them a visit but it turned into a nightmare first they said that the air cooler we intend to buy is at their sonarpur godown and we have to wait for the delivery and finally when we received the symphony air cooler it was pure trash several parts were missing it was a remote controlled cooler and they tried to convince us that it is manually controlled inspite of their official visiting our place several time to rectify the problem there was one problem or the other and they constantly lied to us. We have lost faith in them as well as all fair deal outlets so if you go there please be careful about the deals you are getting.
Fairly good actually. After comparing three other vendors nearby I found this one cheaper. Okayish options. Stuffs are nice. But keep in mind they will say item will be delivered to ur doorstep within 1 or 2 hrs but take that with some grain of salt. Same day delivery that's for sure. Best thing is you can pay as little as 1k in the shop then the rest at your house in time of delivery. The delivery guys I was assigned was super nice. Overall good experience. I will consider them for further purchase
Good collection of electronic devices like TVs, refrigerators, air conditioner systems, etc. Prices are a bit higher than online stores but affordable. Delivery is good in & around Santoshpur.
We bought an AC on 19th May. When we asked if they had LG, Samsung ACs in stock they said yes and invited us to check them out when we asked for the price. On reaching the store we found out they didn't have the said brands in stock and we bought a Panasonic 5 star inverter AC. It was installed on 31st May and the technicians stole the AC holder and straight up lied saying that "BIG BRANDS SUCH AS PANASONIC AND HITACHI DIDN'T PROVIDE AC REMOTE HOLDERS". The technicians were not Panasonic engineers but employees of the store. We got a holder (which I am sure is an used one) a few days later but no one came to fix attach it to the wall. Bunch of cheating salespeople. Never going back.
An electronic goods showrooms at Santoshpur. Refrigerator, TV, Washington machine, air conditioned machines of different companies are available here. They do not keep fan of any type. Micro oven, Chimneys are also available here.
All types of electrical equipment are available here. All branded products are available. Easy to access the place as the same is on the main road. Good behaviour of staffs. Samsung is leading product here
How does a customer feel when he walks into the store on an winter evening to enquire about availability of room heater - only to find all staff busy watching TV, least interested in serving customers?
This attitude explains why online retail is thriving in India. This shop does not deserve to be in business.