I have been very pleased with their prompt response and customer service. I highly recommend using their website to send gifts to India. I have placed orders on 3 different occasions and was not happy with the second order because of how late they delivered the flowers. The point of contact person, Hersh, was very responsive and even delivered a second bouquet of flowers at no additional cost. I will definitely be using their site again in the future.
For me shopping from London easy and no hassle about customs & quality. I was very impressed by the quality of goods & service along with tracking. I will recommend. Handy & make in India. Little lake of communication due to international time difference but yes A 4****.