Fast and most important think the food quality is very very bad and the quantity is not fulfilled by the price. Very much disappointed. The only good thing is ambiance.
I Went last week with my family. I liked it Very much. The decoration of the Hotel is incredibly beautiful. Hotel like this in Burdwan is amazing. Staff behaviour is very good. I think there is a girl named Sreeza, Whose manner was charming. The Sincerity of her service filled our hearts. I will Go again. In my openion Food quality needs to be improved.
I am a regular customer of there restaurant services. Food is too much delicious and tasty and variety always available. Hotel decoration is very fantastic. Staff's are good in behaviour. There is a gentle boy named 'sumanta', His service melt my heart as well as my family members also. Loving place.
I had booked Banquet Halls with Food. The Banquet Hall seems nice but one should never book their Banquet including their in house catering. I have had the worst experience with the taste and quality of food provided for my event. I only complained after my full payment to the hotel. The complaint fell on deaf ears. They don't deliver on their promise. NEVER AVAIL THEIR "FOOD" WITH BANQUET.
The hotel is conveniently located on the highway. It can be a preferred stopover for people travelling from durgapur to kolkata. The overall decor and the rooms are very nice. The bar and restaurant is also good. Food is very nice. The service staff people are very friendly.
Only one criticism that the bar menu is not updated. The cocktail menu is not matching with what they serve. Also the price on the menu to be updated.
First time went there with my friends for lunch definitely the hotels are good and staff also we orderd tandoori roti with chicken varta and 5 chicken dum biryani when i have started to having the biryani after some time i got one hair in my food then showed to the f&b staffs then my another friends also faced with same issue's they are changed our biryani and biryani chicken pics was good but its not cooked properly and last time no one was came to us for apologise for that from f&b service and f&b production teams but rest items was very testy i would like to advise please take care all guest its should be not happen with any other guest.