imagine - Apple Premium Store

They are very good and polite towards customers. They were very helpful as they managed the device I wanted as soon as possible and also informed me when the device arrived to the store and they also gave me in store discount for the peripherals of the device. I liked my experience there

I purchased a iphone 15 pro, with my credit card and then at emi option but the idiot store

bank they were charging me full value

now I asked the store to atleast send email that we had chosen emi option but they have no courtsey to send an email I called them thousands of times to just mdo that much

Then i emailed bank with whatever details I had and bank replied the store had chosen option for full value

the store was telling a lie

I can afford to pay thats y I am okay but it became a hassel for me

DONT GO TO THIS STORE THEY ARE IRRESPONSIBLE AND ARE NOT BOTHERED FOR ANY INCONVENIENCE FACED BY A CUSTOMER

I AM BUYING THE MOST EXPENSIVE PRODUCT THEY HAVE AND THEY HAVE NO COURTSEY TO HELP ME OUT ON THAT

BAD EXPERIENCE
BAD COMMUNICATION
NO BAG GIVEN
NO AC
NO AFTER SALES SERVICE

INCOMPETENT STAFF AND PATHETIC AIRCONDITIONING

The staff are very polite, helped me with all my problems.
I walked out of the store with a better mood. Thank you so much

The experience has been amazing every time I come here and meeting the old co-workers who has always been serving us is wonderful

Awesome shop and beautiful behaviour by every staff's person. I'm really happy and very thankful to this imagine store for helping me to achieve my dream phone

Customer was handled very efficiently as the employee seems friendly.but there was no AC in the hall due to which customers were facing several problems inside the hall.
Also no drinking water facility, tissue papers nothing was arranged just it seems… we have booked the Apple phone and have to buy it.
Common please tck of your employees too… they were Seen so tired and irritated…
Don’t just look for money… instead treat your employees and customer well… else one day you will land empty store… written closing soon.
Only AC was there but not working…

Purchased iPhone 15 the process was pretty smooth and staff behaviour was A+
Only issue with the store is the Air conditioning and no proper ventilation

I bought iphone 13 from the siliguri apple store but i had a bad experience due to bad AC condition. In this hotness AC is not working so shameful.

Very poor knowledge of their own products.i spoke to Ms. Saloni (they refused to give me her full name) she has no idea about any apple products.this is a big disappointment.and after that they hung up on me, and now they are not answering my calls.if any Apple representative is reading this, i strongly urge you to teach your staff proper etiquette, and tell them not to hang up on clients.this conversation happened on 22/09/22 at around 8: 20pm.please check your internal call recordings.very sad experience.

Thank you I'm really happy to buy iphone 13 form imagine
Best Service from SUDHAM LAMA
THANK YOU

Very wast place to buy iPhone I want iPhone in finance but the ac condition was very bad it's was not working very wast ac condition

Store ac is not working it's very hard for customer to seen demo or purchase things it's just like fish shop

I have purchase my MacBook Pro m1 around 3 weeks ago at that time ac was not working and again I visited the store today same condition was there it’s very hard for me to purchase any thing for there….

Gud behaviour evrything is fine but one thing they have no apple carry bag evrytime available

Very bad condition of AC in this summer customer want some time to seen demo but ac is not working it's very hard to stay on store even it's more then month that ac is not repaired because my some friends also visit to the store

Very bad maintains ac is not working in this store seens I have visited the store 3 times in the months but till not reper

Staff behaviour is good but the AC is not working in the store it's very hot inside the store.very pathetic condition

The best place to get apple products! Ms Riya Singh gave us world class service. Shop online and it will be delivered anywhere in India within days.

I purchased Apple Macbook pro 14 inch online from this store on April 26th 2022. Got a good discount. Flexible payment options were also provided. Customer support is excellent, helpful and timely as well. I definitely recommend this store to others.

The service is good. They really serve a good customer service and i appreciate their responsiblity

Good service and with excellent intuition about multiple devices. Close to home and hence easy to visit.