OYO 26227 Sonartari Residency

Decent hotel for an overnight stay. Do not expect much from here. Located right opposite to a college.

Sonartari Residency located in Kadamtala district - Darjeeling. I stayed there 1 night. Hotel management is very poor, room is very dirty, pillow covers, quilt covers and bedsheets are very dirty. Wash room also very dirty. I asked the hotel staff to change but they ignored me. Yet they need to know more, they don't even know what hospitality is in the tourism industry. I had a terrible night. Talking about hospitality, I will give only 1 star.all together

Very bad. I was here on 21st May 2022. Over all experience was very bad. Hospitality was bad, the staff's attitude was bad. I was about to stay one more night but couldn't, all because of unfriendly attitude of staff's.

Double bedded room only. At 1000 INR. No unmarried couple allowed here. Rooms are good. And have a lot of space. Wardrobe, Mirror, Tv, AC, Table and Sofa.

Went to have meeting, Was easy to park the Car, easy to access, cleanliness is good enough. ELEVATOR facility is a big deal, goot to see.

I was stayed there 4 times during my graduation. It was quite OK. But love that crowdy side just in front of that lodge. Overall OK.

All good apart from the fact that coming back late was a little abrupt as the gates are closed at 10PM

It's was a very good experience staying at sonartari residency. They treat everyone very honestly and like a family. The rooms had heavenly appearance. They were very tidy and clean. The toilets were cleaned regularly. The behaviour of the staff was marvellous. The food service given by the hotel was gorgeous. Suggest this to everyone.
#Lovely Experience
#Loved It
#Thank you sonartari

Good:
1. Located at a crowded place, so location wise this place is a gem.
2. Pretty good connectivity to different areas and airport. I took a early morning flight and got a tuktuk for 200 rupees with a lot of luggage.
3. Food options are available.
4. They are taking bookings over phone as well.
5. Staffs are friendly and helpful.
6. They have lift.
7. The Room was bit compact.
8. Queen size bed and hot running water.
Bad:
1. I found pillows and bedsheets were not washed properly.
Please find the photographs taken of the property.

Nice lodging in Shibmandir area and a good place for organising events, parties or marriage receptions.

I would suggest not to stay even during the transit as you will get lot of good hotels near the airport. They asked me to cancel the booking which I did through OYO and then asked me to give cash as they don't accept card also. There is a big OYO board outside the hotel. If they don't want to provide service via OYO, I don't understand why they want the board.

Oyo to this residency a big NO. Please reach out to their phone number before booking it from any platform. Staff and the owner were really sweet and helped me find best place to eat which generally maps don't suggest. The also have room service here, enjoy!

Not ready to pick up phone calls
Third calls type of culture for guests coming late. Gate locked, not ready to open gate also. Proudy

Booked the room from oyo.but when we reached hotel they denied the booking and told us to cancel the online booking and book the room offline with higher rate as it was durgapuja time they said it will be charged at a higher rate. We were lucky that we didn't paid full advance amount.but this is unacceptable from the hotel as well as OYO rooms specially. I assure that i will take some serious steps against hotel and oyo.we really faced huge trouble as we were travelling from very long distance. I request oyo to see to it.
Don't book this hotel at any cost.

He said me that your booking from Oyo he cancelled, however there are some vacant room you can come and get by paying extra Rs 500.what is this going with Oyo.

Very bad experience, I booked it through Oyo rooms and they were charging extra money otherwise you have to shift to another hotel. I saw lot's of people waiting in long queue faced same problem but they gave up and paid extra money. In the end I had to shift my hotel. Contact hotel receptionist before check in regarding availability of rooms.

Great price, close to city centre mall and there's also a great biryani shop next to this place with opens at 5 in the evening and runs till 11 in the night.

Never ever book this hotel. We booked this hotel video oyo but hotel people denied us when we reached there at 8.30 PM. Even the staff as well as manager denied to talk with oyo official. The reason was hotel booking through oyo is less profitable to them.

My husband made a booking at this hotel for 15days (11.06.2019-26.06.2019) from make my trip. We had made the payment online. But when he reached the hotel the people there denied the booking and he was not allowed to check on although both make my trip and OYO confirmed the booking and the whole amount was already paid. We had to make alternative arrangement.

Never book this hotel.we have booked it for 7 people for one night through oyo and we have already paid for this and our booking was also booked. But the hotel manager told us that their room was fully booked. And he denied us to give the booked room. In night we have to stay 4hr outside.we have also female member.oyo it's a request to u plz remove this hotel from ur platform.

A very good place to stay with excellent service. And a special note for the hygienic conditions too.

Horrible OYO hotel, old worn out linen, repelling bath room, mosquitoes & what not. Located in the midst of a dusty market area.

Great and budget friendly place to stay, offers air conditioning and free wifi. But price of food is too high but quantity and quality is average.you can get great quality food near this place near the roadside market.

Experience was average rather bad as the owners seriously needs to do some work and know what they're doing. But because of the staff service l give 3 stars.

Do Not book this hotel. No one at reception. Took 15 minutes to find a person. When asked for a room, which we had already booked online via mmt, room was denied saying the hotel is full. No place to sit also.

Booking was done for 3 persons. But, we got accessories for one person only. The bedsheets were having stains. Toilet was not cleaned properly. Stale food with fouling smell was served in dinner. Pathetic room service. Not recommended at all.

Neat and clean. Most importantly, nice behaviours and ever helpful attitude from the staffs. Also, very near to Airport - 15 minutes max with a personally booked Auto ride (Fair - Rs. 250 - dated May'19).

Good budget hotel. Specially food. It is awesome. For the bengali tourist from or to Darjeeling / Sikkim should avoid hotel at Bagdogra. This hotel is little bit inside from Highway at Shivmandir Junction (about 100 m) left hand (facing towards Siliguri). Morning walkers can avail the ground just opposite of this hotel.

Good hotel, it's isolated from rushness of city life. It's a bit difficult to find out. The staffs are good, neat and clean rooms, nice atmosphere. You can get rickshaws to reach town.

No lock in bathroom. Lock does not work in Room. Cocrose moves around. Room service man enters room without knocking.

Sonartari Residency provides you good rooms with homely comfort. Moreover its location is icing in the cake for travelers. New Jalpaiguri Station is just 8.6 km and Bagdogra Airport is mere 4.5 km from the hotel.
They even have Banquet hall for special occasions.

Unprofessional and damp rooms. No food. They sell rooms at high price compared to what they give