Racist staff wouldn’t allow us to stay here because of the colour of our skin, and we were spoken to in an awful manner, all the 5 star reviews are written by hotel worker avoid at all cost, rats running around the reception area
Over too simple rooms with not a little bit of interior decoration (room 201), the ac was working but was in poor condition. The tv had airtel dth connection, but only very few free channels were available. The wifi was available, but speed was slow. The bathroom appliances were very very basic, not a little bit of fancy! The hotel doesn't have any lift, so you have to climb stairs by foot only. Some of the walls in the hotel didn't even have a paint on them. The basic toiletry kit of soap and body wash wasn't even provided. Two bottles were fixed in the bathroom containing handwash and body lotion. The only thing good about the hotel was it's location, it is just near the city centre 1. The receptionists were friendly and welcoming.
The entry of hotel is not impressive. The lift was not functioning during all five days of my stay. The cleanliness of the room was average. During first hour of my stay, I found many bedbugs and after complaint to staff, the problem was solved. The staircase is treated as backyard and dumped with useless items and making it very narrow at some point.
If u looking very nice or beautiful room, it's not for u. It's a value for money kind of room. They also provide a decent food menu with standard price. Overall a nice pick.
Worst worst worst, How can a big company OYO can do such pathetic work, totally fraud. Very dirty place. Like in railway stations and bus stations near hotel rooms. 200 rupees worth like rooms. I will never use OYO.
The worst experience. Being first time in an Oyo room, I wonder if this is called Oyo flagship then what will be the condition of other facilities of Oyo. Worst room and worst room service i ever seen in a hotel. If it was not for unmarried couples, it would have been closed down by now.
Hotel. Landmark-just opposite Starbucks cafe, city center 1, kolkata
I am reviewing this oyo after recent stay (31st Aug 2019).
1. Entrance-A big turn off. Situated just beside fly over. And the corridor is full of dirt and parked auto or vehicles. 2. Reception/Staff-Rude and un professional behaviour. They should hire good hotel management graduates rather than sales boy/sales girl. Don't know how to approach and talk to visitors. No dressing sense. Even they cook. Just behind the reception and shouting for spoon and plates. Plastic chairs are there in reception and if 4 people will stand the reception, it will feel crowded. So anyone can guess how small a reception it is. 3. Rooms-A complete nightmare and disaster for people who went to enjoy the feel the comfort and freshness of a hotel. But this room will make you feel like staying in a dormitory. Bedsheets are torned with stains, pillows are damaged not at all comfy. No Towels provided. No complimentary packaged water provided.instead they offered us keventers without any cost. Sorry empty old dirty rusty keventers bottle filled with tap water. What a pity. Roof height is max 7 to 7.5ft.anyone can touch the roof. Roof light panel was naked open. Live Wires and tube was hanging on top of your head. Bathroom size 3ft x 7ft max. You need to adjust yourself before taking a bath there. You need to be in savdaan position while bathing yourself or else your hands will hit the walls. The taps were also very lose and so old. Felt like from 70s or 80s.
So I couldn't adjust myself to stayed there and called oyo customer cared. After long 4 to 5 calls finally get a relief that then agreed to cancel my 1 day stay from My 2days stay there.
Final verdict-never ever fall in trap watching oyo pictures. Better go visit the place and then only pay at hotel.
It was a terrible experience. I've never visited such an unhygienic place before. Rotten food everywhere, smell was like I'll vomit any time, beds were full of mites, me and my husband were bitten badly, I was really scared because our 3 yrs old daughter was with us, I spent a sleepless night. Horrible experience. In future I'll never use oyo, n I'll strongly advise every one to not to use oyo. It's 3rd time I am going through problem with oyo. They are cheater fraud company. Hate oyo. A bug big NO for Oyo.
No cleaning no proper service 1 hour weighting after ordering breakfast or even for a glass of water you have to call 5to 9 time to reception for everything this pic is of balcony attached to the room and the entrance of hotel room breakfast is also very bad
Very very bed quality hotel. This property should not been included in oyo. After see the room I can't stay there more than one minute. Every things are bed. Starting from flooring to bathroom.
Bhai, bed se awaz aati hai. Ek raat ke liye must warna deewaron mae colour utre hue hain. Room is not that good but the price is high. Overall service is quite good. Smooth transaction. But for food, there is one restaurant near by, you can eat there.
Hotel room is exactly same as shown in photos in oyo app Staffs are very good Hotel food is average if you order lunch By mistake I left my charger there but hotel staff are so good that they keep my charger in reception and I had collected from there I had a good experience here