Awesome room and staff is very cooperative and I m booking all the rooms and and my experience is fabulous specially thanks to Meghna ji.room was so cleaned and receptionist are very polite and housekeeping team is very active.
We stayed at Roland Hotel for aproximately 1mth duration for my bussiness. It feel safe, neat and clean. Staffs are also friendly. Wifi is pretty good. And also breakfast are so good for us. We ate dinner at Hotel and it's really nice. We enjoy it much.
Excellent hotel with efficient staff.food was very delicious.room was Clean and hygienic, receptionist are so polite and efficient, housekeeping staff are so active and meghna ji are so helpful. I will highly recommended,
I think its a 4th star property excellent service with awesome stay food was good staff are well mannered, rooms & bathroom were cleaened properly maitained, madam is coeprative surely come back highly recommen
Unfortunately my car doesn't fit in the garage so I had to park next to the garage on hotel property. Thank God it was on my car and not while walking there. It's very unsafe.
The next door building has stone falling of the balconies and one fell straight to my roof.
The hotel didn't take any responsibility and I had to fight and discuss with the owner of the building next door who also refused to pay for the damage. The hotel also refuses and not I'm left with a 4k damage to my roof.
Breakfast was included but options are very limited. Only 3 breakfast tables available and small counter.
Roof was ok ok but street noise came inside. The street is very small and everyone seems to need to horn there.
I guess it's value for money but for a lesser amount you'll find better options nearby.
Excellent hotel with delicious food and room was so hygiene and receptionist are so helpful and meghna ji so cooperative and housekeeping staffs are so active. ️
We stayed at Roland Hotel, Kolkata, from the time you pull up to the main doors, to the time you get to your room you are greeted with smiling faces. The hotel is nicely located in Rowland Road with ample car parking, spacious room, large bed, neat & clean linen, toiletries, 24 hour hot water, free drinking mineral water, kettle, coffee and tea, the service was impeccable. Close to shopping, all tourist and sightseeing places. We had dinner twice from room service and it was prompt and the food was good! Staff is very courteous. Thanks to the Female Manager (did not check her name) and her team allowing us extra time for checkout. Stayed for three nights between March 30 & April 2,2023, so will miss the great hospitality from all the staffs and love the way they took care of everything while you are with them. We recommend this place to everyone for their stay. Wishing all the team best of luck and looking forward to be back there for sure sooooon.
*Late post* I have been a guest at this hotel a few times over the years. I have to say you come here as a guest & you leave as family.
Meghna, the GM there is an amazing host. She ensures you are comfortable & feel at home. The rest staff at the reception are really nice to talk to as well. One of the pros is the location of this hotel. It is in a quite residential locality & is easy to reach all prime attractions.
The rooms are spacious. A few times I have had issues with room cleaning but the housekeeping staff were quick to fix my concerns & were open to feedback.
The food is decent enough. I did enjoy their tea a lot. It was just the way we enjoy at home. The staff look after their guests really well. They customise the meals as per your taste & feed you with a smile on.
This has been a late post but I have stayed a few times here & have never been disappointed. My husband keeps insisting to plan a trip to India soon & stop by Kolkata for a short layover here:) Lovely team! Thanks for the warmth always. Hope to meet soon.
Excellent stay staff are good and polite break fast is so good and hygienic, room is so clean.specially thanks to meghna mam and all the staff.surely come back.and recommended to others also.thank you.
Welcome to the beautiful property. You'll have worst tea of your life here. If you have your breakfast included you'll have to ask again and again for the things you need, they will forget the things you'll ask for.
I’m living in West Bengal and usually come in Kolkata on week ends.
This is so far the best value for money hotel that I found. The location first is perfect, very central and in a street witch is not to noisy (I would not say quiet, this is Kolkata! But not in a big road with traffic).
I stayed in the Emerald Suite. My room was big, clean and recent. Bathroom was like in an very good standing hotel, with a big shower cubicle, clean toilets, hot water, free samples and hair dryer.
The staff is very friendly and arranging. Special mention to Babu who help me during my stay to found everything I needed. He is not speaking English but the rest of the Staff does perfectly.
If you’re looking for a nice place to stay in Kolkata with all essentials I can only recommend you the Roland Hotel. I’ll definitely come back there every time I’ll be in Kolkata. It’s better than any other of the numerous hotel from Itsy by Treebo for example, even if they present themselves as of a similar standing (and are sometimes more expensive).
So thanks to the staff for everything and see you soon.
(I didn’t try the food so I cannot give any review about.)
I really liked the property, the location and great hospitality. The staff is very caring and helpful. Mr. Ranjeet is amazing and he really helped and guided us well. Special thanks to him.
Great stay, great hotel, excellent room, cleans room clean bathroom well behaved staff, everything was excellent, overall great experience, housekeeping staff and receptionist are very polite and supportive. Meghna mam is too cooperative, surely recommend to everyone great hospitality thanks.
Excellent stay, good hotel, staffs are polite & prompt, clean rooms, from the manager till gate keeper is very caring surely come back with family & friends
Really excellent. Mr. Ranjit front desk is nice to help guests at every moment. GM Megha m'am also deal politely and cheerful personality. Room service is also appreciable. Comparatively cheap and best to stay and feel like home. Dr. S. K. Yadav MHA, Delhi
Centrally located. All the markets and important places nearby. Good decent room. The hospitality of the people was comendable. Ms Manju, the owner went out of the way to ensure our stay was comfortable. Worth the money.
Excellent hotel good staff from guard to reception specially Meghna mam room nd washroom are well maintained nd clean. Food is very tasty. I loved to stay there. It is woman nd family friendly. Next time I would like to stay at this hotel .
Comfortable stay good hotel clean & higenic rooms & bathrooms, staff are well behaved, too polite, & very prompt efficient surely come back with my family, above all ranjit & rajesh too helpful madam is too cooprative great team
I stayed for 6 days, i can say i made a great choice, The room and all other facilities in the hotel was very good with execellent location To speak about the hotel staff, all were very well behaved with a personal touch. People from security to housekeeping, everyone was very well behaved and helpful. I want to give a special thanks to GM Madam and Reception Manager Mr. Ranjesh for there personal touch and give feeling like a family member. I will definately come to the property in my next visit to Kolkata.
Hotel is very clean. Staffs are courteous and pay full attention. Meals and breakfast are good.centrally located easy accessibility, welcoming is superb above all meghna mam is no words to explain, great management. We will come again and surely recommend this hotel
The staff are very hospitable and the hotel is nice and clean. The breakfast has a decent spread and they were kind enough to allow a slightly late check out and check in. Would definitely recommend to anyone wanting to stay in the Ballygunge and Elgin area.
Hotel location - Perfect. Room - Good, they need to clean towel properly as smelling like fish. Food-Not recommended Staff behavior- Very polite, lady manager is very cooperative and professional.
This is my second time stay in this hotel. Amazing location for shopping and business purposes. The rooms are spacious and very well maintained and hygienic. Even the food taste delicious like we had simple Roti and sabzi with yellow dal and it tasted heavenly. At last, the staff is very polite and helpful. Strongly recommend this place.
I am a regular visitor at Roland. I love the place as the staff are very friendly and helpful and services are very good. The rooms are.maintained well clean.
I am the guest of Roland Hotel last two years. Every time I got spacious room and room is very neat and clean food is overall good. All receptionist is well behave and Meghna mam is absolutely fine. Need to be more improve in room services. Location is good.
Management and staff co operative, Rooms and bathroom hygiene is excellent, food and service always keep you happy, Location and price is upto mark. Above all hotel energy makes your work easy.
The hospitality was amazing. The rooms were good, the staff is friendly and very helpful, food is available 24/7. We enjoyed our stay at Roland, Meghana ensured everyone had a good breakfast at the buffet. We will definitely stay at Roland during our next visit to Kolkata.
Great stay, Hotel rooms are neat & clean staff are superrb especially Madam is very caring, supportive overall good hotel I'll come back & surely I'll stay in this hotel
Lovely hotel with a very hospitable staff. They are always there to help you with a smile. The rooms are clean and cosy. Very centrally located and at a walking distance from the Ballygunge market. I look forward to my next stay there.
It was a pleasant stay with decent staff and wonderful service. Especially Meghana who coordinated for room booking and Ranjit at reception who guided us with the details about city and travel.
This is an amazingly awesome place with simplicity and elegance, very friendly staffs, Meghna was really welcoming and Ranjit was courteous and a great host!
Best place to stay it was awesome staying with my daughter nd wife right from hotel guard to receptionist every one is well spoken.next time m n joy of city definitely will be n same place
A very nice hotel. Very good and helpful staff. Each and every staff was very kind. Reasonable price. Clean and proper rooms with a good location from sightseeing places.
Very courteous staff and service. We stayed for almost a week for business meetings and they provided us with their banquet access. The GM is very warmly, she made sure our stay and business was taken care off well. We will definately always stay here on every business trip.
Thank you so much & blessings to all staff members!
Nothing in perfect working condition, I changed 4 rooms in 3 days, end with same result.old ac not working, water coming out.room phone not working, no balcony, overpriced food with low quality.nothing is good here.check with some other hotel nearby
Appreciate the management team who took immediate action on complain.and honoured us with better service & room! Worth of money for food & stay! Customer satisfaction is their priority.
Guys let me be honest review about place. I have no idea weather I go to heaven or hell but staying in Roland hotel feel like heaven. Hotel room service, food, maintenance and social distance while pandemic which makes place safest. If you people want to be in heaven then stay in Roland hotel and experience luxury