Spencer's, Quest Mall

Spencer is the best place shop for your booze, the staff was really friendly and advised about the purchase choices, they even home deliver at some cost

Wrost product collection, I bought induction cooker for bajaz, within 6 days it's got melted full body. Now they are not accepting exchange or support

Located at the basement of Quest Mall, Park Circus. It sprawls over a huge area, covering almost the entire basement.

You can get all your daily necessities as well as most exotic items there. The store runs discounts frequently.

It is a good place for all your monthly grocery needs. You can get everything at one place.

The product lineup is good, the quality is good, the price is reasonable, in other words, the hardware is good.
However, the counter (cash register) is too slow.
First, the work of the person in charge is slow. I don't know what you're holding on to.
In addition, customers act too slowly. Interact with the counter clerk as if you were shopping at a market.
The line moves slowly.
It should be used with the understanding that it will take a tremendous amount of time.
I was third, but after waiting in line for 30 minutes, I gave up and left.

My order ID 11253509 on28.07.2023
My ordered 5kg smart choice Jeerakati rice from spencer online shopping. Spencer send me 5kg smart choice chamarmani rice instead of Jeerakati rice. MRP of 5Kg JeeraKati rice is 590/-& MRP of 5kg Chamarmani rice 525/-. Feed back sending for necessary action but no response!

Very crowded and the AC could do with an upgrade as it was too hot inside. Good choice of products

International brand shop, like. Gucci, boss, bose, oneplus, mk, tomtailors, rolex etc
Supershop, multiplex center,
Well deorated, well car parking, security, kids zone, food lounge, foodcourt, fashion,
Awsome experience

Now it became congested.though it has good collection but the sales persons will make you so irritated it's became a horrible experience to explore things peacefully and awful

OF LATE (DURING THE 2023 SUMMER) THE AIRCONDITION DOES NOT WORK. I FELT SO UNCOMFORTABLE WHILE BUYING
FISH THAT THE SERVICE STAFF HAD TI ARRANGE FOR A FAN WHILE I WAS WAITING TO COMPLETE MY PURCHASE.
IN SHORT, IT IS VERY AND UNCOMFORTABLE TO SHOP THERE
ANY MORE. DO SOMETHING TO FIX IT.

Nice place with decent offers with variety of food items electronics and cloaths a nice place or super market to visit for you needs

To me, it is the second best outlet, next to South City Mall in terms of product availability and variations. Vegetables are very fresh here.

I have not found a beautiful departmental store like this where u will get all the things. I can say number one in KOLKATA.

After visiting south city Spencer's, this one seems a bit cramped. Has a very small food n coffee outlet but no seating provisions. Grocery products are fine.

Good variety of products but pathetically slow service at the billing counters, especially the so-called express counter.

This hypermarket sales, apart from all usual items of different kind as Spencer's sale, good varieties of organic hydroponically produced greens, few varieties of cheese, very good quality chicken.

Convenient place to shop at usually good prices. But some of the stuff like potatoes, onions, mangoes & cauliflowers can be very stale and of poor quality. Rather pushy salespersons at the entrance trying to sell the various cosmetics and, occasionally, even tea, coffee & stuff.

Specers offer was given sent worker to get discount goods in message wasnt mentioned its only for online order and our worker was dumb full time waste money waste didnt get full discount got lesser discount and no discount on sugar and oil

Good supermaket. Product range is very high. The only issue is there are too many employees and sales people who are not aware of the store in itself (not all but 90%). Found them confused if we ask them anything. Also the counter is very disorganized.

Next time will look for the manager and his qualifications as the employees are probably managed/trained in a bad way thus making them useless.

Great place for fresh veggies, fruit, groceries and special offers. Hygienic packing, good selection and fast moving cash counters. The Spencer's chain is now part of the Kolkata scene with most malls having a Spencer's outlet.

This place is located in quest mall, this Spencers is enough items in the shop, there is a space for eating backed, ice cream, or any eatable product in the store premises, Non veg product are also available here.

Products housed are very impressive. All brands available even an organic variety for Veg items and Fruits and even body n hair care products. Very good spacious place to shop without bumping into people.

This is good size supermarket for daily needs. Things are properly organised and store is spacious. You will get almost every grocery item here.

It needs no introduction about Spencer's brand. It is well known and made the city get used to malls. They are very good in maintaining stock of products and logistics. And the pricing, overall is good. However, of late it has expanded so much that the management finds it difficult to maintain the level of service. There are complaints regarding delayed delivery and non response to complains. Hope things improve soon. Nevertheless this is good place to buy your groceries, vegetables and many more items.

Great place to shop for everything from apparels to groceries to vegetables to non-vegetarian products to fashion products to cosmetics to electronic items to bakery products.

Very large and spacious hypermarket in quest mall.kolkata.large variety of items on sale from cosmetics to home appliances to luggage and food items even fish. Ample number of POS for quick billing and friendly staff for quick service. Overall just the right place to buy daily grocery or monthly bazar for home needs.

The quality of carry bag is very very bad and there is no one to help reach your car especially when there is 10/12 bags

Spencer's brand is well known and needs no introduction. It used to be good in stocking products, logistics and pricing, overall. Of late, this company has expanded super size, thus the management question of balance quality of service. Of late, with the introduction of home delivery preferably to be with the competition, the sluggish attitude is very very poignantly prominent. For those house bound Senior Citizens, medically impaired, physically challenged etc.we depend on home delivery for sustainability on a weekly basis. Upon placing the order the date and time slot is agreed, the onus of keeping this promise then is on the management of Spencer's. So far 95% of the time the orders are not delivered within the time mentioned causing eminence difficulties if one has to cook after the order arrives. The customer service facilities are unreachable, the emails take almost 3 day to get a reply, the do not care attitude get precedence over qualitative customer satisfaction. Very pained to put in this note, hope the management takes cognisance and improve the home delivery services for Senior Citizens, medically impaired and physically challenged like myself. God Bless You.

Too much extra staff, just doing nothing and jabbering away to glory. So annoying when you want to shop they all talk in local dialect and keep walking by dragging their foot and making irritating noise. Wonder how the famed businessman employs so many extras.

Billing counter is slow, you can get almost any food, ration item. Very clean, standing arrangement for having food. Fruits and vegetables are fresh