Suzu's kitchen

I had the unfortunate day to visit this place today just as my friend goes there and he called me there, the food is pathetic specially the fish which is always stale and so is their attitude. They try to save money by mixing the sugar from before in the coffee (there is hardly any sugar mixed as it is) and do not provide any separate sugar. On asking for some sugar I was provided with it which I started mixing with the spoon provided to me, sudenly the cup leaked from the bottom and the guy who gave the coffee started blaming it on me saying that the cup leaked because of me because I mixed the sugar in it. Unbelievable! So we shoud not mix anything and have it as they give it to us (sugarless) so that their cheap paper cups do not leak. The entire coffee was spilt out and instead of giving me another one, this guy was so shameless that he even asked my friend to pay for the second coffee which he never replaced! I even mentioned it to the owner but she was just laughing. After this kind of cheap attitude my friend who is a regular there also decided not go to this place. I stay close to the place but I have been avoiding it for the same reasons and I just went there because my friend called me I have no joy in going there as it is. And the owner has seen us many times if this the way they behave with known people I can only wonder what they do with unknown people. Also this is the first place in the world we saw where they mix the sugar (hardly any) from before in the coffee just to save money and then blame the customers for their own cups which leak due to poor quality! Deserves the oscars for sure!

Reply to owner: But your staff was putting the blame on me for cup breakage and you were laughing when I mentioned this thing to you so why are you so bothered now? Being exposed in public thats why? Point 2- Sugar: Everyone has their own taste acc to u only thats why all the places provided sugar separately, unlike you who mix the sugar from before (hardly any) and force people to have it acc to your own taste. Point 3- I didnt feel so, you did laugh yes u shud be sorry. Point 4- Funny how providing separate sugar is troublesome only for you in the entire market, yes you answered your own q by saying its more expensive for you to provide separate sugar so you are saving money, thanks for letting the truth out by mistake though). Point 5- Na, you dont value anyone, your staff was so shameless that not only did they put the blame on me but they did not replace the coffee also and also asked my friend to pay for that coffee which I never had so customer value is 0 for you, profit at any cost is your only concern.
You never spoke a word that time when it was required so its quite funny to see you so interested and give a nice long reply now after you were reviewed in detail.

Food, service, Atmosphere was all excellent.delicious food! Friendly staff and bottomless coffe ️

Experience is very bad because of their pathetic service and behaviour with the customers. They should try to get rid of their ego and be descent to the customers.

Reply to owner: Oh so just because this review did not suit you so it has become a fake review, I feel like laughing at your ignorance, do you even know who I am. I am the same person who was present on that very day when the incident of the coffee cup leakage happened and I witnessed it what while trying to mix up the sugar very gently, the cup got leaked. I agree it was an accident but after that the way you and your staff behaved that was the thing which needs to be rectified. One more group was sitting besides us and they said the same thing about your attitude. Learn to take criticism in a constructive way rather than blaming everyone who gives you negative reviews as fake reviews. In fact the same thing can be said about you, very interesting to see how you got a bunch of positive reviews suddenly after the negative reviews were given which generally never happens. Yes and your french fries which we had were pathetic too, I saw you have been blaming other reviewers claiming french fries can never be stale, what a joke, we had french fries with the coffee, and we know how it tasted, worst ever in any place we had so far, you can check the bill if you want.

I had a great time eating delicious food at your restaurant. The waiters were committed to great service and were very friendly. Most importantly, every foods, and momo Or drinks on your menu tasted great!

I ordered hakka egg noodles at rs. 110/ and it was awesome. I just love the test.very affordable and the quantity was also very good.
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Stale and uncooked french fry and horrible coffee, started feeling sick after having it, was my first and last visit.

Amazing place, great staff and a wonderful owner. Place has the perfect ambience and the momo’s are just amazing, looking forward to trying more dishes in the future and will definitely keep going to this place as it’s totally worth it. ️

Must visit for juicy momos and heart warming thukpas. Clean kitchen. Nice behaviour. Delicious and pocket friendly food. Loved it!

Nice place for MOMO nd Chinese foods. Authentic Chinese management. Good ambience and take away.

Casual friendly environment with pocket friendly prices