The Ashoka Hotel

Very rude behaviour of staff, don’t have manner to talk. We stay 04 day and checkout 01: 00 am. My journey 04: 00 am resection staff told me checkout room and Waite to recaption. After checkout room many staff toke to me tips but cash is not chuenge. I am not take tips all staff very rudely behaviour.
I will Before paid bill toke to recaption, I will ped card payment, when he say paid card payment and refund your advance amount, but when clear the building he say not take card payments and refund amount.

Wonderful staff, World class service and everyone is well behaved.nice room and food is very good.superb

Only advantage is location.rest rooms are smelly and poor.food was pathetic.staff behaviour very rude.
See some other hotel if possible

I m very happy to stay and restaurant food and bar is awesome.service staff everything is too good

The charges are sky rocketing no discount of any type for business traveller. Unprofessional front office.

Be carefull while staying at The Ashoka Hotel Howrah employees are cheater and making false bill of Food we hv staYes ther last month and they cheted us Staff are not having manner to Talk with guest

What would be the best way to reach the hotel reception? As it is being answered after calling several times yet I am not getting back any confirmation regarding my booking since morning. What is the standard response time?

Hotel Rooms are in Good Condition but The Reception Staff is very rude and No Chance for any Negotiation We Stayed For 10 Days our Bill Was 20000 still we didn't get a Single Penny of Discount as well No Wifi and Many Major Services not Available

Worsth experience
Service is very bad
N fridge not working
R O b nhi dete call kr krke insan preshan ho jayega tb jake pani milega
Staff also very rude
Paisa pura lenge or service bilkul b nhi

There is a saying " Don't judge a book by it's cover ". But, i would say here it's quite opposite about this Hotel. No Pro's all Con's: Room, Service, Price, Food, not at all satisfied! Never gonna visit again seeing the outside ambiance # Look #

Booked deluxe room for 2people which is very small tiny room. Staff are rude unmannerd. 100% guarantee ur trip will ruined by these people and hotel room.and if u are innocent they definitely looted u.claiming false charges.

Very worst hotel, staf are very rudely behave, Services are poor and commitment are very bad, Booking room is not given properly,

Too lazy and arogant staff. Hotel maintenance services pathetic. Washroom leaking all day gallons of water going in waste.they are wasting natural resources. Food bad quality. Room service you have to call them 20+ times at least

Lovely place, neatly done, average food and stay away from a man called Pandey.
He can fleece you with his sweet words and extract money.

Hotel staff.and especially reception staff are go back down to bussiness.staff mistek karte he but problem dono ko hota he. 1st owner ki bussiness hamper hoga and 2nd staff ko problem face karna padega.staff bussiness down karke dushra jaga chal jayega

5 times i have to change the rooms bcoz of something or the other things were not working it's getting renovated i will suggest visitors should first check the room and bathroom flush and behind curtains as it has a gap in window where mosquitos and loss of ac cooling

I came with my family to visit Kolkata.the hotel selection was my mistake. Not so par. They were not responding to online booking customer. Reception staff specially the lady staff very rude and demanded extra money and provided no bills against the charge.

Very poor quality service lift not working
Room not clean, no door not opening once u go to out, ac not working, no on picking phone, even rude behaviour of the staffs
Very lethargic people's are there

One of the worst Hotel and their employee too. They don't gave me bill after many call and argue. Their employee openly demand money from costumer. They eagerly watching your check out time to demand money. TV available in rooms is just Show piece. Bed sheet were too dirty.

Worst service ever I have seen in this hotel.disputed bathroom.switch doesn't work properly.price of dishes are extremely high.two piece of chicken kasha cost Rs-360/-similarly two pieces of regular matton kasha also cost 360/- which was extremely surprised us.plain roty plate contain 4 costs 110/-. We left a mobile charger in the room.we informed 3 times over telephone.but no one responded wheather the charger was there or not.this incident happened today.behaved very baddly.

High priced room with very cheap foods at damn higher cost. Bisleri here z 37 rs nearly double.loot

Rooms - very good
Location - good, but area is not clean.

But rooms are not maintained, broken flush, broken door, broken water bottles, gap in service disappointed me.

No doubt hotel is maintained good but my experience with hotel staff including counter staff is very bad. While checkin & checkout all staff members will be active for taking tips. No immotations, no minimum courtsey in spite of tele booking. They prefer cash payment only to avoid taxation. Kitchen staff I.e. Incharge is also very rude.management will take seriously ź

Hotel is good, neat and clean with main road location. Near by Howrah railway station and howrah Bridge. But staff needs to be more discipline. Food is too costly. Its better to go nearby local restaurants.

Best place to stay near howrah station, room rent is fair as per facilities food is expensive but due to 24hrs room service it's avoidable staff is always ready to help

It's nice. 3/5
I stayed only for half day.service was good and staff to was good and polite.
Still need to improve alot.
Food was good but bit costly.

Very worst experience ever, reception staff are quite rude, incorporating. Regarding check in and check out timing the staff deput are misleading.

Perfect place to stay at.
Good Ambience, Excellent services and proper cleanliness.
The best in that area.

Very very bad experience, very poor service, delux room is not good, lots of problem we have faced.

Very worst experience with this hotel, I want to give my honest review with this hotel.

1) no bathroom latch to lock the bathroom,
2) charge quite high as compare to the area and service provided is worst, unclean rooms.
3) lift is not working,
4) rooms are still under construction, that leads to bad smell of plywood glue and drilling sounds
5) Bed are untidy
6) No cleaning of bathroom
7) People drinking openly outside the room (not safe).
8) Reception are just caring about money and payments no complaints accepted by customer

Just choose another hotel to be honest.

Under Renovation. They had good Rooms and Service but as of now, Rooms Quality and Maintenance is too bad n might get better once the renovation is done. But the service and Rooms were pathetic this time.

I use to be regular visitor to this hotel. From late nineties to end of 2010 or so. Visited after 12 long years in March 2022 and now the hotel is divided into 2. Rooms are good and comfortable as usual. Room service and food is also good. There is a fish market just opposite the hotel. The smell from this place, when you are in front of the hotel, is a major disappointment. Although there is no snell in the hotel and rooms.

Please be careful.
My guest came from Mumbai to Kolkata and they stayed at this hotel.
At the day of the check out, the guest requested for the luggage to be kept in their reception for few hours as the train was scheduled in the evening.
But, the hotel staff denied to hold their luggage for few hours.
Plus the behaviour has been unprofessional throughout.

Worst service & room. Bathroom flush not working. Reception staff attitude like 5 star hotel.

Beware.staff is very rude. The staff was not cooperative at all. We asked for early check in but they denied at first but later on gave the room with a strange condition that we need to check out early. Even after late check in in one of the 2 rooms, they asked us to leave the room early in the morning just because they have marked the entry in "their system". It was a really bad experience. Further, when we went to our other room (we booked 2 rooms) as we have vacated one room, they denied us to occupy that room as well as per "their policy". That was very disappointing and unsatisfactory. It was looking like they were trying to make money out of this and forcing us to book another room.

They charge quite high considering the quality of service provided.
It costed us ₹2000 for a 2bhk room which had water seepage over the Waals, no wardrobe, malfunctioning geyser service.
Honestly most of the utilities inside the room are quite old fashioned, they haven't upgraded since long time.
Overall disappointed with the service provided from one of the most renowned hotels near howrah railway station.

Renovation work is going on. So dust is inside everywhere. Better avoid till the work get completed.

Room is okey but price is high. Billing with GST and Non GST available here. Near to Howrah station.