The Gourmet Central Family Restaurant & Bar

Amazing And delicious food, the Chinese Continental is a sure recomend, the staff are very cooperative and friendly, really good service.

Food is good. But the hospitality is below average. Waiters act as if they are least interested to serve.

Bad experience. Ordered chicken biryani and got served veg biryani which had lot of veggies, carrots and was sweet in taste and chicken kept on top. Worst chicken biryani i hav ever had.

It's a restaurant where the staff is amazing extremely polite and helpful.but the primary thing THE FOOD, sucks.pathetic horrible miserable. I ate the food on an empty stomach which means anything resembling decent food would have been ok. But dissatisfied and disappointed.please increase the rate of food and get a proper chef. Thank you. A humble customer

Bad food.not expected from such highly priced restaurant.bad taste.chef needs to be changed.

Worst food (biryani) ever.went with my family and ordered 2 chicken biryani and 1 veg biryani.the cook was so f lazy that he made veg birayani for all 3 orders and just put chicken pieces on top for chicken bryani.the chicken biryani had no flavour of chicken, in fact it was so awful that it was hard to eat.this chicken biryani had carrots and cauliflowers all over the plate.if we are paying so much with our hard earned money for the food please take it serioulsy.

Served us stale chicken. When we objected the waiter promptly took it back saying they will not include it in the bill. Non from the management came and explained the situation and said sorry.
The chef rather a failed cook wanted to mask the rotten chicken by deep frying it.
Even after the frying it was stinking and they had the audacity to serve it to us.
The fish curry though given fancy, alluring name is no better than the road side dhaba found elsewhere in Siliguri.

Went there with my wife and kid. Had fish n chips and naan and chicken bharta and some mocktails. Would definitely recommend this restaurant. Moderately priced items. Bengali, chinese and continental dishes available. Drinks slightly pricier.

Utterly disappointed by the food quality as well as services. The pasta we ordered was tasteless. They served completely burnt out naans in the main course.

I have been dining since 2012 and till date whenevr I don't feel like cooking at home n m loving all the dishes of this restaurant

The interior decors and ambience was really good️️ I would suggest to play soft lofi music in background in the restaurant to make the ambience more soothing and comfortable for all. 1 star less for the services. The food was served almost an hour later and that annoyed each one of us, maybe because of Pujas it was late but there wasn't many customers in the restaurant so try not to repeat this. Overall food was good and tasty, a bit overrated but we can expect such charges for fancy restaurants.

Till before lockdwn food was gr8… but this week i went …. Totally disappointed … mayb cook ‍ has chsnged. Veg chopsue was horrible noodles over cooked sauce was nothing like it, chicken n fries godness.over fried taste of soda powder, cheese balls was size if tennis balls… cud hav made smaller and served more pieces instead.looking only we felt full. Greek salad the cabbage was randomly chopped some were still in clumps.who puts fried bread in salad. Never again. We missed the old cook.

Very bad experience. They served us stale pudina ka chatni. Even the waiter admitted that it's stale. Instead of saying sorry they started showing attitude as if it's ok to serve bad food to the customer. I will never recommend this place to anyone

Went for lunch with family. I liked their varied menu covering from Continental to Indian cuisine. Every table was taken. Quite a busy fine dining restaurent in City Centre.

You must try this place if you ever visit Siliguri! Everything is so perfect, right from the food to staff behaviour. Do try the Chinese sizzler and baby corn in starters. You can ask the staff for any recommendations. Believe me, you won't regret it.

Straight to the point Food was good, it could be better. Superb service with great hospitality of all the workers. Perfect place to dine with the family.

Not So Good. Not Up to the Mark at all. Moreover the Price is bit higher side in respect to food Quality. Quantity is Adequate. Lastly Never Have Desserts at this Place. Only Good Thing is the Ambience. The calm environment is very Soothing.

The food was good though a tad slow, the staff well groomed n friendly n polite.
Good place for your family after a hectic shopping spree!

Awesome food taste, pleasent ambience, located at City centre mall on the 3rd floor. You can try fish platter, fish fry, mutton fry, chicken with a chilled glass of beer.
I had sizzler. And it was just so tasty and nicely server. I thank the chef Mr. Paul for such a tasty sizzler. I had sizzler in Pune, mumbai, bangalore and delhi. After bounty sizzlers in pune. The Gourmet sizzler was the best i had.

Good ambience. Starters are very good but I dint like the biryani that much. If you are around you can try once. Bar is also available

Good food with decent pricing. The ambience is soft and quiet. A nice family restaurant. Food was quite tasty and decent portions.
We tried shrimp chowder soup and some starters

I like this restaurant. This is one of the best family restaurant in Siliguri. The ambience and quality of food very good.

Decent Hotel, Thoda Rate Jyada Hain par ambience bahut achha hain. Food is also very good.all staff are professional and well behaved and polite.

It's a good place for a family lunch/dinner. The food is really good compared to the overpriced restaurant on the floor below it.

This place has gone downhill. The cuisine has degraded and the employees don't care much for you. We were told to pack up early (before 10pm) on a Saturday evening so because the employees wanted to leave early. It's not cheap, so better dining experience is expected. The waiters have no idea about the menu or the food and either make wild suggestions or are left speechless. Overall, we found the "devil may care" attitude to be prevalent. Not worth a try.

Visited this place for dinner. The menu is very interesting, something for everyone is available here. Almost everything on the menu is pretty interesting. Do try the biryani here. This place also has a well stocked bar. They need to improve their taste in music.

Try out Chinese as it seems to be best compare to other dishes.ambience is good.you can visit with your family.didn't like the bengali dishes.drinks r available.

Nice ambience and good for family. Price slightly on the higher side but have to compromise as it is inside a shopping mall.

Pros:

1. It is a quite place in the middle of the hustle and bustle of the city center mall.
2. The ambience is good, the music though is something I did not like much!
3. The staffs are courteous.

Cons:

1. The dining space seems to be dark to my liking. A bit more light would be great.
2. The food was average.
3. No special seating arrangement for toddlers and kids.

Overall it will be a good family experience if you are willing to ignore the dark bar kinda setup and average food.

I visited this place during the afternoon hours and I went on to order my stuffs, however the most dissapointing thing was that I found flies on food. Immediately I lost my appetite. Few of the staff's are not trained at all, they don't even know how to handle such situations. Clearly the manager was not around to supervise. On top of that the AC was not on and I was sweating. I hope you take this on your briefings and train your staff more.