Airtel Store

Zero star deserve for the store manager and airtel itself. Visited for the call drop problems for all my three connections but they could not help and denied to resolve. Very arrogant staff behaviour.

They should know how to work. Previously I just visited to this store. And they said lots of things after that they told to me that my problem is not solved. After few days I just visit another store and they give me 5 minutes to solve my problem. That's why I just told to them first they should learn how to work on Airtel. After that open a store.

Worst experience,
Visited there for eSIM for my prepaid connection, instead of helping me the representative forced me to take a postpaid connection and told me if I take that then only he can help me otherwise ask me to call airtel customer care.
Pathetic

Much much better Airtel store than other airtel centres nearby. Far better employees with much better solutions.

One of the worst outlets of Airtel. Employees behave as if they are doing some sort of mercy on us. Went there to port one of my sims. They forced me to take a postpaid connection. When i disagreed they said prepaid sims are not available. As if sims are different. Asked will the new sim be a 5G supported sim.they said they don't know. @Airtel do look into this outlet and provide better services.

Unprofessional behavoir of Antara (or Ananya) Patra forced me to decide to switch to different Operator. Yesterday night Airtell network went down and today morning I realised, the SIM is not working in my mobile, wheras others Airtell network has started working. Antara (or Ananya) said, it is very normal and occurs in general. In a very rude way she asked for document proof. Seeing her rude behaviour, when I said I want to port-out, she said again maintainnig the high and unpolite tone, that I can go to the service provider for that. And when asked her name, then also she told her name as-if she does not care atall, if a complaint comes fror a common poeple like me. May be she only knows to behaive professionally and shows respect to High Status people? I will raise it to Airtell Grievence team and part away from Airtell.

And you know what, as till now the problem persists, I am buying a SIM from a different provider, who is deliverying the SIM to my doorstep.

People have very less knowledge about the Airtel plans. They only pursue people for postpaid connections.

I went there for my suddenly damaged sim for a new sim with same no, they did everything and told me it will start by 3-4 days now its 5th day and my sim is still not working.its a really important no.dont know why this happens.

The customer care number or emailid never responds and Airtel bills even though I am not using the sim!

I want to give 0 star.worst experience. The way they treat us is like we are the one providing service.when i asked Them why am i not getting internet then they told go to jungle if u want internet.worst shop. Worst staff.so arrogant and rude.they show attitude to customers.

The store is filled with cheap sales people who don't live up to their after sale promises. They specifically HARASS SENIOR CITIZENS. This includes, but is not limited to, porting numbers from other connections.
CROOKS.

Very friendly service! Very satisfied. Went there to port my number to Airtel and was guided very well on the process and everything was done smoothly.

Ordered post paid sim since I was visiting kashmir. It took 20 mins to complete the process. The tele-verification was completed by my generous service engineer and I walked out with a ready-to-use sim. The only thing I didn't like was that there's an activation charge of 300/- for postpaid sim which was not mentioned to me earlier (I would have anyway taken it, but still mentioning everything before proceeding always helps).

Excellent service. Jaydip Dutta was very courteous and efficiently handled my requirements.
Very happy with the overall service

Today we visited this store No one asked us to sit. There I am very disappointed. Yes we have card registration failed issue which was solved by the executive. Hope the will learn how to handle the customers.

Arnold Schwarzenegger yard Roman reigns rising star Roman reigns authority my name is David/Debabrata raha

Stupid service with uneducated people hired as employees. They do not have the basic billing knowledge and also do not have even 1% knowledge to solve any customers queries or issues.

One of the best Airtel shop in salt lake city, and in Calcutta. They provide excellent service. Post-paid and pre-paid sim avialable with proper documentation. They provide 4G service, lots of different mobile connection plan avialable here.

They send me to the spice hotspot store for Mobile Number portability.
That don't have 248 recharge option.
There is no explanation for my question. They send me to the shop that is not an official store.
Thanks, airtel.